Below is the transcription of the above interview, which was originally broadcast over the KALX airwaves on May 20, 2025.
Paula Burch: [00:00:00] You’re listening to KALX Berkeley 90.7 FM University and listener supported radio. This is Berkeley Brainwaves coming at you from the Public Affairs Department at KALX and bringing you stories from the Cal campus. I’m your host, Paula Burch, and today with me I have Dr. Susan Stone, Dean of Cal’s School of Social Welfare.
The school recently celebrated its 80th anniversary, and Dean Stone is here to reflect on this important milestone and talk about the profession of social work in general. Welcome Dean Stone.
Dean Stone: Thank you so much, Paula. This is a great honor to be [00:01:00] invited to do so.
Paula Burch: Well, it’s a great honor to have you here.
The School of Social Work just celebrated at the end of last year its 80th anniversary, which is a pretty big milestone. Maybe expand a little bit on that and then maybe talk about what makes social workers still relevant in today’s society.
Dean Stone: Wonderful. So I am, um, as you mentioned, I have the privilege of being the incoming dean of the school as of July 1st.
Historical markers, like the 80th are a good opportunity to take stock of the past. You know, what, what does the school represent on campus? And also give us a chance to think towards the future. So one of the, the reasons that I so, I was attracted to, to becoming the dean of [00:02:00] the school at this time is because of several unique pieces of Berkeley social welfare, um, that I think have been enduring.
One of, one of its commitments, um, has really been to public social services very fundamentally. And, really appreciating and trying to live some of the organizing, um, and guiding principles of the social work profession, which is number one to really see that social issues are not, um, are not just individual problems. They, they are determined by our ecology. That, that social work really strives to see the strengths in individuals and [00:03:00] organizations, even amidst challenges. It’s a profession that is justice promoting, and, and then finally that, that it, it embarks on, it wants to use evidence to inform decision making.
And, those four principles together, you know, those have always bound us and I think historically, um, one of the distinguishing features of the school is because social work is a fairly broad profession, right? It spans because we claim that we wanna, that we care about ecology, we conceptualize social issues in a variety of different ways.
We acknowledge that individual, um, organizational, institutional, and policy factors basically shape individuals trajectories in life, their [00:04:00] wellbeing. And, so how that has historically represented itself in social work is, is a worry about concentrating social work too much on particular forms that social work is more than psychotherapy, for example. We have made a renewed commitment to that. Uh, recently by changing some of the elements of our MSW curriculum To really take up this, how, how do we really think about ecology, and, and really take up that as a social worker, you may be asked to practice at an individual level, at an organizational level, at a community level, or a policy level. We want you to acknowledge that those things may be necessary, but also know that depending on, um, how, [00:05:00] how, an individual social worker wants, to be of service, to help, to empower that we also want them to have a chance to dig in to the level of practice, um, that, that, um, that they are most passionate about, for example. Or that is most pressing. Um, so, so, so we’ve just renewed and are implementing a new curriculum that makes sure that no matter where you wanna go, that, that everybody has a firm foundation in that. I also think another element of our social work program, distinctively, is we actually really value a multidisciplinary faculty. Um, so that, that it is, we know that many social issues you need a lot of different perspectives to have complete pictures on understanding them. So [00:06:00] that you can ultimately, um, when appropriate, decide to intervene or implement some kind of a change strategy.
Paula Burch: Could you, could you expand a bit on what you mean? Like multidiscipline, what….
Dean Stone: Oh yeah.
Paula Burch: Talk a little bit about that.
Dean Stone: So, um, so many, um, some social work programs really wanna try to make sure that their faculty are only trained in social work.
Paula Burch: Okay. Okay.
Dean Stone: Okay. We, um, we expand that out, to folks who’ve been trained in public health, psychology, sociology, criminology, um, and we don’t leave it there. And all of those faculty care about a lot of the same concerns, but bring a different disciplinary perspective to it. So, we’re really thinking about how do we take these different insights to work together, not only [00:07:00] to understand complex and very, um, intractably, intractable social issues, whether it be homelessness, um, whether it it be poverty, um, whether it be mental health or health, and bring to bear those, those different disciplinary perspectives together. Then strive to be like, okay, here are the ideas about how we might understand it. What might promote betterment? And, all of our faculty are bound, um, up, the common element among us, um, is that our faculty care very much about populations that will potentially be rendered vulnerable.
Paula Burch: And, so in the school of social work, so myself, I’m a graduate, been some years since I graduated and it’s, it’s nice to hear about this [00:08:00] multidisciplinary sort of approach that it’s more, it’s more cross-cultural. Cross
Dean Stone: Yes.
Paula Burch: You know, cross departments. Because, when I was there, you know, you, you picked a, you picked a concentration.
Dean Stone: Yes.
Paula Burch: And so that was kind of how you looked at your field. You, you looked at it, I’m gonna go into mental health, or I’m gonna go into children and fam, children and families. And so it sounds like it’s really sort of becoming more holistic in terms of how…
Dean Stone: Yes.
Paula Burch: Practice, which is as, as somebody who worked in the field of social work for a number of years, you know, you, you never just did one thing.
Dean Stone: No.
Paula Burch: You were always wearing many hats and solving or trying, you know, being asked. To do things that you’re like, I didn’t learn this in school.
Dean Stone: Yep.
Paula Burch: And, how do I, how do I approach this? And so maybe talk a little bit, you, you have talked a little bit, but maybe talk about how this is kind of…
Dean Stone: I really love this. I love, this is a really good [00:09:00] question and I’m gonna address it in two different ways. So right now we, um, we love the fact that there that that we want students to be able to concentrate in a particular area. But, we want, we have them hold off on that decision until after they complete a year of more general preparation.
Paula Burch: Okay.
Dean Stone: So you, you have a very year. The curriculum is the same for all, even though we know that students coming in, some are very interested and passionate about aging. Some of them, um, are very passionate about children. Some of them might wanna do community organizing. Some of them might wanna, um, do more individual forms of direct service where whether it’s, you know, individual counseling to individual case management, we ask them to hold that in suspension to get [00:10:00] acclimated to a social work perspective.
So that then they can inform in the second year of the program how they wanna put, put together classes in more specialty intervention areas.
Paula Burch: Okay.
Dean Stone: And, and in the model that you grew up in, um, you were often constrained because you would say, my concentration of, my concentration is in this area. It would often structure your course taking and I think unintentionally we would then not invite students to think about, um, who are all, or what are all the perspectives? Let’s say I’m interested in, um, children, I need to know something, I need to know stuff about children and interventions with children. But, I also [00:11:00] need to know something about adults because
Paula Burch: Because they’re the parents or the teachers or…
Dean Stone: Yes, yes. And then, and then even thinking about it multi-generationally… grandparents, ight. And then I think the other piece that we knew is that we arranged services for folks. Typically by age.
Paula Burch: Right
Dean Stone: Or we arrange them by age, or we arrange them by kind of the, the, the area that you’re, you’re hoping to influence, whether it’s health, mental health, um, school, school performance and functioning, et cetera.
And, even though we organize systems in that way, that’s not how service users, that’s, that’s not life. Just because you have a mental health issue that you may come in with, it doesn’t mean you [00:12:00] simultaneously might be struggling with other health issues. And so because systems themselves or the way, the way we arrange systems to get access to care or services, um, are, a re siloed, we don’t wanna recapitulate that silo. And, you are, you, you, you raised the question, when we talked to alumni, they said exactly the thing that you did. Just because I’m doing mental health intervention, I’m gonna have to interact with professionals from these other systems of care, or I’m gonna have to, and I heard somebody elegantly say it, um, that I often have to help my clients span the boundaries that exist within the system.
Paula Burch: Right
Dean Stone: So, you might, depending on a given situation, you might enter and I, um, I’ll use schools that you might enter [00:13:00] through schools or your family might, you and your family might enter through schools. But then how do we, you might have identified issues that come up that transcend schools, so….
Paula Burch: Right
Dean Stone: Social workers have to be cognizant about how you’re helping people sit or navigate these boundary spaces.
Paula Burch: We’re speaking with Dr. Susan Stone, the Dean of the School of Social Welfare on, and we’re on Berkeley Brainwaves, KALX, Berkeley, 90.7. I’m your host, Paula Burch.
You do a lot of trial, trial by fire.
Dean Stone: Yep.
Paula Burch: You know, shooting from the hip when you’re a social worker, because that’s kind of how you have to approach it ’cause you’re in the field by yourself and…
Dean Stone: Yes!
Paula Burch: Nobody’s giving you, there’s no instruction.
Dean Stone: Yes.
Paula Burch: You know necessarily.
Dean Stone: Yes.
Paula Burch: You’re bound by ethics, you’re bound by, you know, certain rules of what your agency can provide or certain parameters.
[00:14:00] From what you’re saying, this I, this multidisciplinary approach, I think is a really good way in our modern world to, um, feel comfortable in other spaces and hear from different perspectives.
Dean Stone: Yes! I think there are two elements of that that I love. First of all, we know that social workers are at their best when they have some level of tolerance for that ambiguity. As much as we can prepare you in the classroom, like in theory, this is how it should go, we can give you some, if you are doing this, this is what these skills look like. That’s a very, very different thing than practicing it in real life or, um, or, or taking, taking information from a situation in real time.
Agency [00:15:00] leaders. Individual clients do not give their stories to you in a very neat set of categories and so that you’re trying to take in, um, lots of information, um, give yourself a minute to try to synthesize it. Make sure that the way you’re understanding it resonates with the client.
Or, or, or a system. And, and then going, and taking it from there and, and so, so, so it’s a tolerance for uncertainty. It’s really being over time, trying to keep your humble learner. Attributes, um, that I don’t know, I get more experience, I might have knowledge, but being comfortable with unknowing and being willing to listen.
Paula Burch: Yeah, it has an improvisational kind of [00:16:00] approach to it. Like if you’re not comfortable with that, it’s either something you learn or it’s maybe not the right field for you.
Dean Stone: Whether people would agree with us, because social work has a broad scope of practice. Unlike a nurse for, and, and you know, they get complicated issues too, but it’s typically the scope of practice, oftentimes, perhaps for a nurse or a teacher can be more clear.
Paula Burch: Yes.
Dean Stone: So that, and I…. teachers and nurses don’t get mad at me ’cause all of our allied fields, um, actually there, there’s many commonalities among these fields. But because social work is like, you could be practicing at an individual level or an institutional level or bringing together this, it, it, it has a breath that certainly I love about it.
We try to help prepare students for that [00:17:00] breath and what it looks like when, when it’s like, okay, in my, in my head, and I think we’re gonna go this way, or this is in theory, what I would do for a case, or I think that the evidence is going in this direction. Uh, that’s, we try to prepare them through what is called practicum education, where we give them opportunities to practice what they’re learning…
Paula Burch: Being in the field. Right.
Dean Stone: And so students actually spend quite a bit of time with local agencies, doing a variety of different work, um, to, to to apply their, their apply what they’re learning about the profession and its knowledge and its skills and its values.
Paula Burch: Sort of a learn by doing.
Dean Stone: Yeah. A learn by doing. And so that’s another way that I just think that. Um, you know, schools of [00:18:00] social work are so important to communities that we are, we actually are in learning collaborations with practitioners working amongst a wide variety of agencies and are privileged, um, to be doing so.
And, so that’s what I find just great about being a dean of social work because I get to think not only about the instructors at the school, our students, but I have a whole different set of partners who are doing in all sorts of agencies and in rolls across the Bay Area. Doing just really neat things.
Paula Burch: Yeah. Where do you see the field going, given that we’re post COVID and we’re, we’re kind of in a, we’re in a challenging time in this country.
Dean Stone: Yes.
Paula Burch: And, you know, we’re at a major institution here at Cal. Like where do [00:19:00] you see things shifting for the better and maybe, I don’t know. You know, maybe….
Dean Stone: So what, what has been on my mind a lot is right now, it seems to me that America at least, is probing the social contract and what it means to be, what, what contributing to the public good is. Social work has always cared about folks who, may be vulnerable or marginalized and maybe left out or not have access for reasons that really don’t have anything to do, that, that, that because of attributes that really shouldn’t [00:20:00] constrain your access. So I’m, I’m, I’m watching very carefully, um, how changes to our public safety net programs, investments in mental health, health, education. Those I think, are ways that we express our greatest intention, um, to a responsible public good.
And it’s really a fundamental social contract, I think we are measured by how we, um, address those amongst us. Who, for whatever reason, might be marginalized or vulnerable, for characteristics they don’t necessarily control. So that is what I’m keeping my eye on.
I think what is higher education’s role in this? I think social work programs in general, and because of [00:21:00] field education, we’re in an increasingly better position to ask how can we help. Agencies who are doing the work out there.
Paula Burch: So while they’re…
Dean Stone: Yeah
Paula Burch: Maybe feeling like budgets are being cut…
Dean Stone: Yes.
Paula Burch: And money’s being taken.
Dean Stone: Yes.
Paula Burch: And they’re being told you can’t do this and you can’t serve these people and you can’t serve these people…you’re feeling like it’s, it’s schools of social work and or Berkeley specifically that, can, kind of collaborate and align with these, these…
Dean Stone: Yeah. Pressing needs.
Paula Burch: Yeah. And how to sort of balance the scale of it.
Dean Stone: Yeah. Yeah. And, um, I really am a firm fan of engaged learning and engaged research where, we are, you know, we’re at a university, so we, we wanna do, you know, we’re committed to developing, you know, robust and rigorous [00:22:00] research to have good impact. You can’t do that on a one way street. Like in order to have impact, you need to know what the impact of your, your interventions, programs, services policies are having on the ground?
You have to be willing to learn from what’s on the ground. Whether it’s from, um, service users themselves, or it’s from practitioners, or if it’s from agency. Leaders, like, what do we need? What do you need? And how do we partner jointly to develop the next generation of social work?
Paula Burch: Are you seeing AI helping sort of fill in some gaps or fill in some…
Dean Stone: This is, this is another, thank you for, for, for pushing me on that question. This is one of those areas where there is, um, it’s unfolding so very rapidly. And, my own opinion right now is we need to be watching it because there can [00:23:00] be tremendous ways that technology can help with some of the, some things that, that, that took a lot of time in the past to make, to, to take away kind of like burdensome paperwork stuff. To make it… social workers more able to actually dig into the work, you know, to manage the bureaucracy. On the other hand, we know that AI is dependent in many ways on the quality, of the data that are being inputted into to, to, large language models, for example. So we’re also, we also are concerned is do we have good, the right data in these systems to inform our decision making?
And so I, I [00:24:00] do really wanna see social work, bring a social work perspective to those conversations. And, and, and, and ensure that we have an ethical and equitable application. Of those new technologies and the rate at which is unfolding probably, yeah. We’re all in the midst of another revolution.
Paula Burch: Right. I mean, I think, you know, I, I look at COVID and I think, you know, there was so much that sort of got, there was so much upheaval in terms of how things were done.
Dean Stone: Yes.
Paula Burch: And then, you kind of, you know, those of us who are social workers, you know, we like that, that personal experience, but we also have to realize that we have to buy into it in some way.
Dean Stone: Yes.
Paula Burch: You know, whether we want to or not.
Dean Stone: You’re, you’re pointing out something we know post COVID a lot of… everybody was upturned. Right? And we did learn some, we did learn something that telehealth [00:25:00] and things that we thought would never work for some really helped with access to mental health care.
Right? On the other hand, I think that is the big concern. One, two things that, that social workers bring to the, to, to implementing services are, number one, our application of what we know about our values. The knowledge that we have to help us with decision making. Right? And we just noted there’s a lot of hard decision making in real time. You know, if there can be good assistance in helping with decision making, that might be really welcome. I don’t see that there will be a replacement of human relationships, and in fact, those will become even more important as we make [00:26:00] sense of these summarized forms, of we’re still, you know, AI can, you know, give us some directions.
We still are ultimately responsible for acting on decisions or reviewing those decisions and in figuring out how we implement those decisions. And social workers are always gonna say, is this just? Is this equitable? Does this reduce suffering? Does it, um, does it enable access to the best quality of service to the most?
Paula Burch: Right, right. And the ethical dilemmas always.
Dean Stone: Yes.
Paula Burch: I mean, those, those are a constant in social work
Dean Stone: And, and there’s so many wide ranging pieces of where this, this could come into education applications. It could come into, you know, things as little as like note taking. It probably is gonna influence how we collect research [00:27:00] over time.
But,, um, we’ll see, we have a plug for our, we have many of our faculty are thinking about exactly this right now. How can this help our decision making? But what could be some downstream ethical implications of this here, which will make it work about populations we most care about?
Paula Burch: Well, do you have any last parting words or anything you would like to talk about the school of the, the, the Cal School of Social Work in particular?
One, one thing that I love about being a dean at a social, uh, at this school of social work, as you mentioned before, we’re in, we’re in a really polarized and unsettled times. I take peace that this is not the first time. Although it’s different. Yeah, when we’ve had very unsettled [00:28:00] times. Many would argue that some of the seeds of the profession emerged when society was also around the turn of the, 20th century when society was really having tremendous thematic upheavals that are different, but similar to, who, how much… how do we manage, the political economy? How do we manage depressions and economic shocks? And, social work brought together a very vast different constituency of folks who were all committed to this, um, common purpose, but came from very different perspectives on it. And, I think social worker is at its best when it embrace, embraces times of polarization to really [00:29:00] insist that we talk across boundaries for a common public purpose. So that makes me excited about the potential for social work in these particularly turbulent and uncertain times.
Thank you.
Dean Stone: Thank you.
Paula Burch: Thank you for coming. We’ve been speaking with Dr. Susan Stone, Dean of Cal’s School of Social Welfare, and this is Berkeley Brainwaves, a 30 minute show dedicated to telling stories from the Cal campus. I’m your host, Paula Burch, and you’re listening to KALX Berkeley 90.7 fm. Thanks for listening.